We sincerely apologize for the inconvenience you've experienced with your order. Rest assured, we've taken your feedback seriously and have already dispatched the correct items to you. We understand that the process has taken longer than expected, and we deeply regret any frustration this may have caused. Please know that we are actively working to improve our service and prevent similar issues in the future. Your satisfaction is our top priority, and we're committed to resolving this matter to your complete satisfaction. Thank you for your patience and understanding.